Privacy Policy


Gravitas Medical recognizes that the personal information it receives is held in a position of trust. Gravitas Medical seeks to fulfill that trust by adhering to general principles regarding the protection of personal information. This Privacy Statement explains how we collect, use, share, and protect information for all purposes as mentioned in this Statement. 


This Privacy Statement applies to the personal information of consumers that is collected or used by Gravitas Medical, its affiliates or subsidiaries (“Gravitas Medical”). This Statement applies to all personal information that Gravitas Medical collects when consumers interact with Gravitas Medical, such as when visiting our websites, when purchasing Gravitas Medical products or services, when contacting customer service, and when interacting with Gravitas Medical as a business customer, supplier or business partner. 

This includes, without limitation, all online and offline collections of all types of personal information. However, some Gravitas Medical collections may involve types of data with special requirements (for example, health information) which require a different privacy notice. Whenever that is the case, Gravitas Medical will make it clear that the privacy notice concerned is different from this general privacy statement.

Information collection 

Gravitas Medical may ask you to provide personal information for purposes including, but not limited to, the following: 

  • Buying Gravitas Medical products and services; 
  • Activating or registering certain products and services or enhancing functionality; 
  • Receiving information about Gravitas Medical products and services; 
  • Participating in Gravitas Medical online communities, including our social media channels/pages; 
  • Storing your preferences for future interactions and communications from Gravitas Medical; 
  • Helping us to develop products and services and create campaigns that are designed around you, optimize customer services and continuously improve our websites; 
  • Helping us to improve products and services, and allowing Gravitas Medical to keep you informed of, or involve you in the testing of new products and services; 
  • Resolving consumer and/or product and services issues; 
  • Registering visitors of Gravitas Medical facilities or Gravitas Medical organized events and conferences; 
  • Contract or tender management; and 
  • Receiving personalized messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the Gravitas Medical websites/social media/blogs. 

Gravitas Medical maintains physical, technical, and administrative safeguards to protect your personal information and only allows disclosures as permitted by law to assist in providing products or services. We may also collect product and service information and provide these statistics to others in an aggregate form where the information has been de-identified.  

Gravitas Medical will retain and use the personal information collected for the above mentioned processes and processing purposes in accordance with legal obligations. 

Legal Basis

Privacy statement for children

Gravitas Medical will not collect personal information from anyone we know to be under the age of 16 without the prior, verifiable consent from his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted. 

How long we keep information

Gravitas Medical will retain your personal information for as long as reasonably necessary to comply with legal obligations or for no longer as required for legitimate business purposes. 

Information sharing

Gravitas Medical may share personal information we have collected with companies or agents doing technological maintenance or working on our behalf to help fulfill business needs, including providing customer services, distributing and analyzing marketing communications. Gravitas Medical may also share personal information with our subsidiaries and affiliates. 

Other service providers that may be used to perform certain functions on our behalf and to whom personal information may be disclosed in order to perform their intended function include call-center support, sending or processing postal or electronic mail or analyzing or hosting information on cloud- based servers. 

Gravitas Medical does not share your personal information with unaffiliated third parties for their own direct marketing purposes.


The security and confidentiality of your personal information matters to us. For this reason, Gravitas Medical has physical, technical and administrative controls in place to protect your Personal Information from unauthorized access, use and disclosure. 


You may request details of personal data which we hold about you. If you believe that any personal information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the address below. We will promptly correct any personal information found to be incorrect.

You may always choose to object to the collection or use of your personal information or to request to have your information erased. If you would like a copy of the information held about you, or to exercise any other right, please contact us at with the subject line: MARKETING REQUEST-SUBSCRIBER INFO along with your full name and email in the body of the email.

Updates to Privacy Statement

This Privacy Statement may be amended at any time. If material changes are made in how personal information is collected, used, disclosed, or otherwise processed, this Statement will be updated and notices will be provided when/where appropriate. Any material changes to this Privacy Statement will be effective at the time of our posting of the notice of the update. Where required to do so by law, Gravitas Medical may seek your prior consent to any material changes we make to this Privacy Statement.  

The Statement was last updated on [09-11-2023]


If you have any questions, concerns, or comments about this Privacy Statement, please contact us. Gravitas Medical will use reasonable efforts to respond to you as soon as possible. 

Send mail to:
Gravitas Medical 
Attn.: Marketing
101 Mississippi Ave.
San Francisco, CA. 94107

If we fail to respond to you within a reasonable period of receiving it in writing, or if you are dissatisfied with the response that you receive from us, you may lodge a complaint with the data protection authorities in your home country.